“If you lose money for the firm, I will be understanding. If you lose reputation, I will be ruthless,” said Warren Buffet. Reputation management has become a necessary component to many successful businesses in the internet age where any customer can say anything about their experience with a company's product or services. A company’s reputation can be permanently tarnished with [...]
At only 2 weeks into the new year, there have been plenty of new tips created on how to make 2015 your most successful year yet. But reading lists on top of lists about what your business should be doing but isn't doing yet can be intimidating and overwhelming. It takes time for you and your consumers to adapt to [...]
The Omnichannel Experience may sound like an action movie you would see in an IMAX theatre, but this concept is a new marketing trend that is expected to explode in 2015. The omnichannel marketing experience is a term that describes the seamless, cross-channel shopping habits that consumers have latched on to this holiday season and are expected to stay latched [...]