Megan Malone is a Founding Partner with Vici, and leads our Operations division. Megan has both a radio and digital marketing background working for the Philadelphia Eagles, Beasley Broadcast Group, and Cox Media Group. In her career she has helped plan and implement thousands of digital media campaigns. She holds a certification from Disney Institute’s People Management, Google Analytics, and was awarded the top 10 advertisers in Louisville from the American Advertisers Federation. In her free time Megan is relaxing in Phoenix, Arizona with her husband Dave and toddler Zoey.
Banks and credit unions are businesses that have served their customers' financial services and needs for centuries. As many traditional industries are still learning to adapt to new technology, financial services are leading the change in the digital evolution as they attempt to keep up with our new fast-paced lifestyles
There is no disputing that technology has had an incredible impact on the financial services sector. Many banks now provide their customers with on-the-go service that goes beyond visiting a branch location. Whether it’s searching for an ATM remotely, depositing a check on a phone app, or paying a credit card bill with just a tap of a finger, banks have countless innovative ways to meet their customer’s needs when it comes to money, security and privacy
For many banks and credit unions, this digital strategy has crossed-over to diversify their overall marketing budgets. You can see the latest trend report below. Digital ad spending in the financial service industry is expectedto reach more than11 billion dollars in the next 5 years
Digital ad spending in the financial industry will continue to grow at double digital rates through 2018. Source: eMarketer
eMarketer also reported that banks and credit unions are spending 62% of their ad dollars towards "direct response marketing" or ads that drive a specific call-to-action, while the remaining 38% is going toward branding
So what does digital advertising do for banks and credit unions
Digitaladvertising captures potential customers who not only open bank accounts, but are also doing research online to learn more about buying a car, home refinancing, and home loans. So much so, that Credit Union Times recommends that since consumers, mainly millennials, are increasing their use of digital channels for banking transactions, credit unions and banks should invest at least one third of their marketing budget in digital.
