Live Chat and Virtual Assistant

Need a way to show ROI to your clients on their digital advertising?  Live Chat on their website is the answer.  Having Live Chat on a client’s website enables them to get more leads and engage website visitors with live, trained, chat agents, 24/7.

Live Chat Features Include:

  • Live Chat box installed on your client’s website and text to chat option for mobile too
  • Customized Live Chat box or even Video Greeting options to match the look of the website (look – you’ll see out Live Chat – go on, try it!)
  • “Call Connect” feature has the agent connect leads straight to the business’ designated phone number
  • Trained agents to handle all lead inquiries in both English and Spanish
  • CRM Integration
  • Google Business Profile Integration

How it Works:

Website visitors are presented with an invitation chat box that is designed to match your client’s website’s look with the option to chat or text (on mobile only). Trained agents with knowledge of your client’s company get lead information. New leads are delivered in real time, with the full transcription of the chat or text conversation.

Did you know most leads come OUTSIDE of business hours?  Are you missing out on those leads?


We Also Offer Virtual Assistant for a Flat Monthly Fee:

  • Virtual Assistant is for simple conversions like signing up for a newsletter, collecting emails, or ask for more info and paying per lead would get too expensive. Pay a flat fee per month for unlimited leads.
  • Customized Virtual Chat options to match the look of the website.  The visitor is presented with up to 4 options to choose from.
  • “Call Connect” and “Exit Pop Up” features.
  • English and Spanish and CRM Integration also available.

Learn how Vici can help your company gain an edge on the competition.